Care instructions

General Care

  • Regular vigorous shaking and brushing the skins with a wire brush will help to maintain and restore the natural soft product appearance.
  • Regular vacuuming on medium suction using standard nozzle attachment only. Do not use rotating vacuum head attachment.

Hand Washing

Natural and Ivory coloured products ONLY – we do NOT recommend complete immersion cleaning coloured products.

  • Complete immersion clean using warm water at max 38°C/100°F temperature.
  • Only use NON ionic mild liquid detergents.
  • Do not use non alkaline products.
  • Do not use products containing biological enzymes or bleach.

Machine Washing

Natural or Ivory coloured products ONLY – we do NOT recommend machine washing coloured products.

  • Machine wash using warm water at max 38°C/100°F temperature.
  • Only use NON ionic mild liquid detergents.
  • Do not use non alkaline products.
  • Do not use products containing biological enzymes or bleach.

Spot Cleaning By Hand

Ivory coloured product ONLY – we do NOT recommend spot cleaning coloured products.

  • Spot clean using soft cloth.
  • Use warm water at max 38°C/100°F temperature.
  • Only use NON ionic mild liquid detergents.
  • Do not use non alkaline products.
  • Do not use products containing biological enzymes or bleach.
  • Clean affected area using moist soft cloth in circular motion, starting on outside of area and working into center, using dry cloth to apply pressure and remove excess moisture.

Dry-cleaning

For coloured products we recommend dry-cleaning ONLY.

  • Please use a professional dry-cleaning service.

Drying (LW)

  • Products should be line or flat dried only.
  • Do not tumble dry.
  • Do not force dry.
  • Do not dry in direct sunlight.
  • Product should be pulled back into original size and shape while damp prior to drying.
  • We recommendbrushing using a medium wire pet brush first while product damp and then again when completely dry to encourage the original fluffy appearance.

NOTE: EXCESSIVE HEAT WILL CAUSE HARDENING OF LEATHER AND/OR PRODUCT SHRINKAGE.

Air movement while drying is recommended.

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